Who Pays for Collapsed Drains?

Who pays for a collapsed drain depends on several factors: where the pipe is located, whether it's private or shared, your insurance cover, and whether a third party caused the damage. Understanding your options can save you thousands of pounds.

What to Look For

• Private drains within your boundary: your responsibility
• Shared/adopted drains: water company pays since 2011
• Public sewers: always the water company's responsibility
• Building work damage: builder's liability insurance may cover it
• Home insurance: may cover sudden collapse events
• Landlords: responsible for drainage in rental properties

How We Diagnose the Problem

We survey and trace your drainage system to determine exactly which pipes are private (your responsibility) and which are shared or public (water company responsibility). This clarity is essential before spending money on repairs that someone else should be paying for.

How We Fix It

If the drain is your responsibility, we provide a competitive repair quote and assist with insurance claims. If it's the water company's, we help you report it with CCTV evidence. If a builder caused the damage, our report supports your claim against their insurance.