Collapsed Drain Insurance Claims

Many home insurance policies cover collapsed drain repairs, but navigating the claims process can be confusing. We help hundreds of customers every year with their drain insurance claims, providing the evidence and documentation insurers require.

What to Look For

• Your home insurance may cover drain collapse if the event is sudden
• Gradual deterioration may not be covered under standard policies
• Buildings insurance (not contents) is the relevant policy
• Some policies have specific drainage exclusions — check your documents
• Excess amounts typically apply to drainage claims

How We Diagnose the Problem

We provide a comprehensive CCTV drain survey report that clearly shows the collapse, its cause, and its extent. This report, along with photographs and a written assessment, gives your insurer the evidence they need to process your claim.

How We Fix It

We work directly with your insurer or their appointed loss adjusters, providing quotes, reports, and any additional information requested. Once the claim is approved, we carry out the repair and provide completion certificates and post-repair CCTV footage.