What this guide is for
Use it to understand the typical sequence for CCTV surveys, repairs, relining and emergency call-outs. Your project may vary depending on access, pipe condition and urgency.
Initial contact and scope
We capture your location, symptoms and any known history. For many jobs we recommend a CCTV survey before quoting repair work so the scope is based on evidence rather than guesswork.
On-site assessment and options
Our engineers assess access, safety and the most appropriate method—jetting, lining, excavation or a combination. We explain options in plain language before work proceeds.
Delivery and documentation
Work is completed to agreed standards with photos, reports or certification where relevant. Reinstatement is discussed upfront where excavation is required.
Related on this site
Contact us to discuss your project or to arrange a site visit.